Privacy Policy

Information We Collect

The information we collect depends on how you interact with our website.

Information You Voluntarily Provide

You may choose to provide personal information when you:

• Complete an inquiry form
• Request additional information
• Schedule a consultation
• Contact us by email or telephone
• Subscribe to communications
• Register for an event
• Submit feedback or testimonials

Information you provide may include:

• Name
• Email address
• Telephone number
• City and state
• Age or age range
• Gender
• Relationship preferences
• Lifestyle information
• Interests and hobbies
• Information about the type of relationship you are seeking
• Consultation requests
• Coaching inquiries
• Event registrations
• Any additional information you voluntarily choose to provide

Providing this information is entirely voluntary.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Date and time of visits
• Pages viewed
• Time spent on pages
• Referring websites
• General geographic region
• Website interactions

This information helps us improve website performance, security, and user experience.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember visitor preferences
• Analyze website traffic
• Understand visitor behavior
• Measure marketing effectiveness
• Improve website security

We may use analytics and advertising technologies such as Google Analytics, Google Tag Manager, Meta Pixel, or similar tools.

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Please refer to our Cookie Policy for additional information.

How We Use Your Information

We may use personal information to:

• Respond to inquiries
• Schedule consultations
• Determine whether our services may be an appropriate fit
• Communicate regarding matchmaking, coaching, or events
• Improve our website and services
• Personalize your experience
• Send newsletters or educational content (if you choose to receive them)
• Provide customer support
• Analyze website usage
• Detect fraud or misuse
• Protect the security of our website
• Comply with legal obligations

We use personal information only for legitimate business purposes consistent with this Privacy Policy.

Confidentiality

Confidentiality is fundamental to the Epiphany Match experience. Unlike many online dating platforms:

• We do not publish public dating profiles.
• We do not make your personal information publicly searchable.
• We do not display your photographs without your permission.
• We do not share identifying information except as necessary to provide our services or as required by law.

If you become a client, additional confidentiality obligations may apply through your separate client agreement.

Sharing Information

We do not sell your personal information for monetary compensation.

We may share information only when reasonably necessary to:

• Operate our business
• Provide requested services
• Process appointments
• Maintain our CRM system
• Send requested communications
• Process payments
• Analyze website performance
• Comply with legal obligations
• Protect our legal rights

We may work with carefully selected third-party providers that assist with website hosting, appointment scheduling, secure forms, CRM and customer management, email communications, payment processing, analytics, marketing automation, video conferencing, and cloud storage. These providers receive only the information reasonably necessary to perform services on our behalf.

Marketing Communications

If you choose to receive communications from Epiphany Match, we may send educational resources, relationship advice, company updates, event announcements, coaching information, matchmaking updates, and newsletters.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email or by contacting us directly. Service-related communications regarding appointments or active services may still be sent when appropriate.

Text Messages

If you voluntarily provide your mobile telephone number and consent to receive text communications, we may send appointment reminders, scheduling updates, and service-related notifications.

Message and data rates may apply. You may opt out at any time by replying STOP or by contacting us.

Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the information and applicable legal requirements.

Children's Privacy

Our website is intended for adults who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that such information has been submitted, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of information you have provided
• Withdraw consent where applicable
• Opt out of certain marketing communications

To exercise your privacy rights, please contact us at: info@epiphanymatch.com. We may request information necessary to verify your identity before processing certain requests.

Oregon Privacy Rights

Residents of Oregon may have additional rights under the Oregon Consumer Privacy Act or other applicable laws. Where required by law, Epiphany Match will honor qualifying requests regarding access to, correction of, deletion of, or portability of personal information.

To submit a privacy request, please contact: info@epiphanymatch.com

Third-Party Websites

Our website may contain links to websites operated by third parties. We do not control and are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices. When updates are made, the Effective Date at the top of this page will be revised. Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact: